VIA Rail’s once-proud Canadian: Death by a thousand CN blows? 

Despite twice lengthening its already-excessive trip length and agreeing to cut out one of its three weekly transcontinental runs next summer, VIA Rail Canada’s Canadian is routinely running hours late all across Canada due to the slipshod performance by Canadian National (CN). 

“CN’s inconsiderate handling and lack of passenger priority is destroying the Canadian public’s flagship passenger train,” says Éric Boutilier, the founder of the citizens’ rail committee, All Aboard Northern Ontario. “The Canadian is not just a train for tourists expecting once-in-a-lifetime travel experiences. It’s a lifeline to rural Canadians with no other transportation options across Northern Ontario and the Prairies. The Canadian also provides a basic service for those whose travel needs can’t be met by automobiles, air service or the soon-to-vanish Greyhound buses west of Sudbury.” 

After reducing The Canadian to its off-peak low of two departures weekly from Toronto and Vancouver, and being forced by CN to accept a ridiculously long schedule lengthening, the three domeliners rolling across Canada this morning exemplify the severity of the problem. At 09:00 EDT today, The Canadians – VIA #1 westbound and VIA #2 eastbound – were reported as: 

 #1 ex-Toronto on Thurs., Oct. 11 – 19 hours, 2 minutes late near Edson, AB 

 #2 ex-Vancouver on Fri., Oct. 12 – 4 hours, 55 minutes late near Sioux Lookout, ON 

 #1 ex-Toronto on Sat., Oct. 13 – 37 minutes late near Winnipeg, MB * 

* #1 subsequently lost more time west of Winnipeg 

“We share the pain of those who must endure this sort of ‘public service,’ especially with the winter weather now about to hit the North and the Prairies,” says Chris West, the founder of the Southwestern Ontario rail advocacy committee, All Aboard St. Marys. “Southwestern Ontarians haven’t had to endure as much due to this kind of treatment of VIA’s trains by CN, but it has been bad enough. We, too, have experienced too many delays of several hours due to CN’s mistreatment of VIA’s passenger trains. It’s time for the government to settle this matter once and for all.” 

Ever since VIA turned its first wheel almost exactly 40 years ago – when it took over the Canadian Pacific (CP) Canadian and CN Super Continental on the last weekend of October 1978 – Canada’s public passenger railway has operated at the discretion of the freight railways. In its early days, CP and CN honourably handled VIA’s trains properly, often compensating for the deteriorating, service-worn passenger equipment that the Trudeau government-of-the-day failed to modernize or replace. 

Today, CN receives $10 for every mile a VIA train operates on its tracks, but its service delivery has descended to abysmal levels since the days when it was Crown-owned, with some wintertime Canadians ultimately arriving nearly two days late at their end terminals. This has mainly been due to a CN operating plan based on monstrously long freight trains that can’t fit into the sidings, which largely haven’t been extended to hold them. The result is VIA’s shorter passenger trains are put into the sidings and frequently wait an hour or more for each opposing freight train. 

Transportation analyst and policy adviser Greg Gormick, who is a consultant to both All Aboard citizens’ groups, notes that CN’s inferior passenger service delivery isn’t restricted to VIA. He points to Amtrak’s congressionally-mandated host freight railway reports, which consistently rate CN as Amtrak’s worst service provider and CP as its best. 

Click here to read the Amtrack Report

Says Gormick, “It’s frustratingly ironic that Amtrak’s best and most passenger-friendly host is CP, which had an excellent record in accommodating VIA before the Mulroney government hacked it in half in 1990 and axed most of VIA’s trains on CP lines, including the original daily Canadian on the CP route through Thunder Bay, Regina, Calgary and Banff. The tragedy is that VIA’s reduced system now uses CP for only 4% of its route mileage and CN for 83%.” 

Both All Aboard groups point out there is a solution available if only the federal government would act. This is VIA’s right to grieve CN’s performance before the Canadian Transportation Agency under Section 152.1 of the Canada Transportation Act. However, VIA fears retaliation if it requests such a hearing without the full support of the government. As VIA CEO Yves Desjardins-Siciliano recently told Trains magazine columnist Bob Johnston, “One has to accept that VIA has a pocket knife in a gunfight with CN.” 

Therefore, the two affiliated All Aboard citizens’ groups will be taking this issue to Minister of Transport Marc Garneau and others in Ottawa for their immediate attention. 

“The future of The Canadian and all of VIA hinges on action by Ottawa,” says Boutilier. “Both rail advocacy groups intend getting clear answers from the Trudeau government before The Canadian – a national and international transportation icon for 63 years – is beaten to death.” 

Source – Éric Boutilier/Chris West, All Aboard Northern Ontario/All Aboard St. Marys 


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One comment

  1. Cynthia Schlueter

    I have traveled almost yearly all my life on trains across Canada.Last few years on Via Rail. November 2014 I took a person in his 80’s for his first train ride across Canada and we were to visit my mother before she was to go in the hospital. Our connection was lost in Toronto due to the train being 10 1/2 hours late. Never saw my mother before she was admitted in the hospital. Took the train yearly to visit her in the nursing home, always hard to organize transportation from Toronto to Kitchener when no one knows when it is arriving in Toronto. In Feb. 2018 I was going home from Kitchener, Ontario on a limited budget after the burial of my mother only to discover the train was 24 hours late in Toronto and I was already in Toronto. Do you have any idea how hard it is for a low income handicapped person to hang out in Toronto with no credit card. I was blessed that Royal York Hotel had remembered me and took cash and had me sign papers. I had a hard time and was saddens because of the loss of my mother and having to leave my step father with out help. I have not gone back to Ontario and want to see my mothers grave. I just can not afford all the transportation problems and hotels and meals anymore. I wish I would of had the chance to be with my mother before she was admitted in the hospital never to come out.